Shipping Policy

We ship worldwide and offer free tracked shipping on all orders.

ORDER PROCESSING

Orders are processed and dispatched within 24–48 business hours of payment. Once your order ships, you'll receive an email with your tracking number. Please allow up to 48 hours for the first tracking update to appear.

ESTIMATED DELIVERY TIMES

United States & Canada: 5–9 business days
Europe: 5–7 business days
United Kingdom: 5–8 business days
Australia & New Zealand: 7–10 business days
Rest of the World: 7–10 business days

An express shipping option with delivery in 3–5 business days is available at checkout.

CUSTOMS, DUTIES & TAXES

All duties and import taxes are covered by us — you will not be asked to pay anything extra on delivery.

ORDER CHANGES & CANCELLATIONS

Need to change or cancel your order? Contact us within 24 hours of purchase at bentorasupport@gmail.com and we'll take care of it. After this window, your order may already be in processing and changes may not be possible.

NEED HELP?

Our support team is available at bentorasupport@gmail.com and will get back to you within 24 hours.